Your recorder begins updating the firmware.Choose the location for the recorder to access the new firmware and click “ Submit” or “ Upgrade.”.From the Firmware Upgrade menu, choose Manual Upgrade or Upgrade from USB.The manual provides an image and detailed information about the Firmware Upgrade menu. If you have any trouble finding it, please reference your manual which is located on your product’s support page. NOTE: The exact location (typically in the Maintain, Advanced or About menu) and title of this menu will vary depending on your model number. Right-click on the mouse to pull up the Main Menu.
NOTE: You may be required to enter your login credentials. Log in to the recorder with your username.Insert the USB Flash Drive into an available USB port on the front or rear of your recorder.Ensure your recorder is powered on and you can see a live image on your TV/monitor.Now that you have the new firmware on your USB Flash Drive, disconnect it safely from your PC/Mac.Use your mouse to click and drag the firmware file you just downloaded to your formatted USB Flash Drive.Refer to the manual on your product’s support page for more information on formatting the USB Flash Drive. NOTE: The USB Flash Drive must be formatted to FAT32. Insert a USB Flash Drive into an available USB port on your PC or Mac.Click the download link in the Update Firmware box at the top of your product’s support page.While the exact steps may vary slightly depending on your model #, below we will walk you through the process of manually updating your recorder’s firmware. New firmware is released to help resolve issues or provide enhanced features to your recorder. Your recorder’s firmware MUST be up to date to receive live technical support. The preferred method for upgrading your recorder’s firmware is connecting the recorder to the Internet (via Ethernet cable) and performing a firmware update using the network.
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